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Explore comprehensive guides, tutorials and documentation for administrators, transport managers, drivers and parents.

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Knowledge Center

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Getting Started

Understand the core setup sequence for launching Pikseco at your institution.

Platform Overview

Understand how the Admin Dashboard, Driver App, Parent App and cloud services work together.

Create Institution

Set up your institution profile, campuses and initial administrative controls.

Invite Users

Add administrators and transport team members with the correct roles.

Setup Vehicles

Create fleet records and configure the vehicles used by your institution.

Assign Drivers

Connect verified drivers with vehicles, routes and operational responsibilities.

Go Live

Complete final checks and begin active transport operations.

Admin Dashboard

Manage institutions, transport users, routes, attendance and reporting.

Dashboard Overview

Review key operational indicators and active transport activity.

Institution Management

Maintain institution, campus and administrative information.

Bus Management

Add, update and organize vehicles across your fleet.

Driver Management

Manage driver profiles, approvals and assignments.

Student Management

Maintain transport records and student route assignments.

Pickup Point Management

Configure pickup locations and associated transport details.

Reports

Generate attendance, trip, fleet and operational reports.

Notifications

Manage parent and operational communication workflows.

Settings

Control branding, permissions and institution-level options.

Super Admin

Operate and govern multiple institutions through one enterprise control layer.

Create Institution

Onboard new institutions and initialize their platform access.

Manage Organizations

Review institution structure, campuses and account status.

Manage Licenses

Control subscription scope and enabled platform capabilities.

Assign School Admins

Grant institution-level administrative responsibility.

Global Reports

Review cross-institution operational and platform information.

Platform Settings

Maintain system-wide settings and enterprise controls.

School Admin

Configure and operate daily transportation for a single institution.

Create Drivers

Add and manage authorized drivers for the institution.

Create Buses

Maintain vehicle records and availability.

Assign Routes

Connect routes with drivers, vehicles and pickup points.

Student Management

Manage students, route allocation and transport status.

Attendance Reports

Review pickup, drop and attendance records.

Fleet Monitoring

Monitor current vehicle and trip activity.

Driver App

Guide drivers through login, assigned trips, attendance and live operations.

Driver Login

Sign in using an approved driver account.

Assigned Vehicle

Review the vehicle and route assigned for the trip.

Start Trip

Begin an authorized trip and activate live tracking.

End Trip

Complete the route and close active trip operations.

Attendance

Record pickup, drop, waiting and attendance activity.

Waiting Timer

Track the waiting period at configured pickup points.

SOS

Send an emergency alert through the authorized workflow.

Offline Mode

Continue eligible actions during temporary connectivity interruptions.

Parent App

Help parents follow transportation activity for their registered children.

Login

Access the Parent App through a verified account.

Track Bus

View the assigned vehicle during an active trip.

View ETA

Check the latest estimated arrival time.

Attendance

Review pickup, drop and transportation attendance.

Notifications

Receive relevant trip and attendance alerts.

Trip Timeline

Follow the sequence of transport events.

Multiple Children

Switch between linked children where enabled.

Student Management

Maintain accurate student transportation records and route assignments.

Student Profiles

Create and update student transport information.

Route Assignment

Connect students to routes and pickup points.

Parent Linking

Associate verified parent accounts with registered children.

Transport Status

Maintain current eligibility and transport participation.

Fleet Management

Organize vehicles, availability, assignments and daily operations.

Vehicle Records

Maintain vehicle identifiers and institutional information.

Driver Assignment

Connect vehicles with authorized drivers.

Operational Status

Review vehicle availability and active trip status.

Fleet Reports

Analyze usage, trips and operational performance.

Attendance

Understand each transportation attendance state and its reporting impact.

Present

Mark a student present for the assigned transport activity.

Absent

Record when the student is not using the assigned transport.

Waiting

Track waiting activity at the pickup point.

Pickup

Confirm that the student has boarded the vehicle.

Drop

Confirm that the student has safely left the vehicle.

Attendance Reports

Review and export authorized attendance information.

Route Management

Create structured routes and connect them with vehicles, drivers and stops.

Create Routes

Define the route name, schedule and operational structure.

Pickup Points

Add the locations used by students and staff.

Stop Order

Arrange stops in the correct operational sequence.

Route Editing

Update route details as transport requirements change.

Driver Assignment

Assign the appropriate driver and vehicle to the route.

Pickup Points

Configure locations, timings and student assignments for every route.

Create Pickup Point

Add a named pickup location to a route.

Location Details

Store the authorized map position and address.

Student Assignment

Connect registered students with the correct stop.

ETA Visibility

Use route progress to provide updated arrival estimates.

Notifications

Configure transport alerts for parents and authorized institution users.

Pickup Alerts

Notify parents when a registered child is picked up.

Drop Alerts

Confirm the child's completed drop event.

Attendance Alerts

Share supported attendance updates.

Emergency Notifications

Communicate urgent operational information.

Reports

Convert daily transport activity into clear institutional information.

Attendance Reports

Review pickup, drop and attendance status.

Fleet Reports

Analyze vehicle activity and utilization.

Trip Reports

Review route, timing and trip completion information.

Driver Reports

Monitor assigned activity and operational records.

Analytics

Understand performance patterns across the transport operation.

Security

Understand authentication, permissions and data-protection controls.

Authentication

Learn how user identity and login access are handled.

Permissions

Control which users can access specific platform information.

Role Management

Assign responsibilities across administrators, drivers and parents.

Data Protection

Review platform safeguards for institutional information.

Troubleshooting

Resolve common platform, app, tracking and notification issues.

Driver Cannot Login

Check approval status, credentials and assigned role.

GPS Not Updating

Review device location permission, active trip status and connectivity.

Attendance Issue

Confirm student assignment and current trip state.

Parent Not Receiving Notifications

Check account linking, permissions and notification settings.

Bus Not Visible

Verify the assigned route, active trip and parent-child relationship.

Network Problems

Review connectivity and supported offline synchronization.

Release Notes

Follow major platform capabilities and product improvements.

Version 1.0

Initial platform launch and core transportation workflows.

Version 1.5

Attendance workflow improvements and operational refinements.

Version 2.0

Enterprise dashboard and expanded institution controls.

Future Versions

Planned improvements across analytics, automation and integrations.

Future API

Planned integration capabilities for approved enterprise use cases.

API Overview

Future access patterns for approved institutional integrations.

Authentication

Planned secure access for integration clients.

Transport Data

Future endpoints for authorized operational workflows.

Webhooks

Planned event delivery for approved enterprise integrations.

Video Tutorials

Learn Pikseco through guided walkthroughs.

Role-based video guides will help administrators, drivers and parents understand the platform faster.

Admin Dashboard Walkthrough

Understand the dashboard, users, fleet, routes and reports.

Available Soon

Driver App Guide

Learn the complete trip, attendance and live tracking workflow.

Available Soon

Parent App Guide

Learn tracking, ETA, notifications and attendance features.

Available Soon

Platform Setup

Follow the institution setup process from configuration to go-live.

Available Soon

Future Video Library

A structured library of role-based product training videos.

Planned
Release Notes

Follow the evolution of the Pikseco platform.

Version 1.0

Platform Launch

Core institution, fleet, route and transport workflows.

Released

Version 1.5

Attendance Improvements

Improved attendance states, reporting and operational synchronization.

Released

Version 2.0

Enterprise Dashboard

Expanded multi-institution controls and enterprise visibility.

Current

Future Versions

Platform Expansion

Analytics, integrations, automation and future API capabilities.

Planned

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